Terms & Conditions

Terms & Conditions

Last updated: May28, 2025

These Terms and Conditions (“Terms”) govern the relationship between you (the “Client”) and ValuuHub (“we,” “our,” or “the Agency”), a creative digital solutions company. By engaging with our services, you agree to be bound by these Terms.

1. Services

ValuuHub provides a range of services including but not limited to:

  • Branding & Visual Identity

  • Social Media Marketing

  • SEO & Performance Analytics

  • Web Design & Development

  • Content Creation

  • Strategy & Digital Consulting

A detailed scope of work (SOW) will be defined for each engagement.

2. Engagement & Payment Terms

  • All projects require a signed proposal or contract.

  • A minimum 30% advance payment is required to initiate work.

  • Remaining payments are due per milestones or upon project completion, as stated in the agreement.

  • Monthly retainer clients will be invoiced on the 1st of each month, with a 10-day payment window.

Late Payment: Late payments may incur a 2% monthly interest and can delay or pause the project.

3. Intellectual Property

  • All intellectual property created for the Client (designs, content, code) will be transferred upon full payment.

  • ValuuHub retains the right to showcase the work for portfolio and marketing purposes unless otherwise agreed in writing.

  • Pre-existing tools, templates, or assets owned by ValuuHub are licensed, not sold.

4. Revisions and Feedback

  • Projects include 2–3 revision rounds (specified per service).

  • Additional revisions beyond the agreed scope may be billed separately.

  • Timely feedback (within 3 business days) is expected to maintain project timelines.

5. Confidentiality

  • We agree to keep all non-public information confidential.

  • Any NDA requirements must be shared and signed before engagement begins.

6. Client Responsibilities

  • Provide accurate and timely information, assets, and approvals.

  • Ensure access to necessary platforms or credentials (social, CMS, etc.).

  • Delays caused by the Client may affect delivery timelines.

7. Cancellation & Termination

  • Either party may terminate with 15 days' written notice.

  • Upon termination, the Client must pay for all work completed and applicable cancellation fees.

  • No refunds on completed work or time spent.

8. Warranties & Limitations

  • ValuuHub provides services “as-is” without warranties of specific results or performance guarantees unless otherwise stated.

  • We are not liable for indirect, incidental, or consequential damages, including lost profits or data.

9. Data & Analytics

  • We may use cookies, pixels, and tracking tools to analyze performance.

  • Data and analytics dashboards are provided to Clients where applicable.

10. Legal Compliance

  • ValuuHub abides by Indian IT laws, GDPR, and other relevant digital marketing regulations.

  • Clients are responsible for ensuring their business compliance with advertising, data protection, or e-commerce laws.

11. Force Majeure

We shall not be held liable for delays or failures due to causes beyond our control, including natural disasters, internet outages, labor strikes, or political instability.

12. Governing Law

These Terms are governed by the laws of the Republic of India. Any disputes shall be subject to the jurisdiction of the courts in Hyderabad, Telangana.

13. Updates to Terms

We reserve the right to update these Terms periodically. Clients will be notified of major changes via email or website update.

14. Contact

For any concerns regarding these Terms, please contact:

ValuuHub Digital Solutions
Email: hello@valuuhub.com
Phone: +91-XXXXXXXXXX
Address: Hyderabad, Telangana, India